Outsourcee

This is the other side of the story. The other side of all those jobs that disappeared from the US of A, the ones people debate over endlessly on Slashdot. I'm one of the people who do those jobs. When I read those debates on Slashdot, on CNN, on the Indian Express, I wonder if they know what it feels like to be the guy who's taken those jobs. Here's what it's like...

Name:
Location: Karnataka, India

My writing tries to do the one thing I'd like to be able to do : Express emotion in the restricted vocabulary of language. Besides that, I find I'm an outsider to the human world, constantly trying to catch and analyze thinking patterns, adding them to my psyche when I can.

Tuesday, January 18, 2005

India's REAL competitor

I find myself amused, and a little confused, by this little article . It proclaims that the latest country to join - and lead - the outsourcing bandwagon is tiny Costa Rica. Amusement because of the specious reasons the writer gives to justify his view (and because Costa Rica has a total population of about 40 lakhs). Confusion because the intent - the real intent - of the article is unclear. Two American consultancy companies are glorified as moving to Costa Rica, but the total manpower they have there is about 130 people. The article says Intel, Motorola, and 'other smaller firms' have low-cost work being done in CR, but no figures or details are mentioned, so we have no way of verifying. For all we know they may have five teenagers packing the chips in plastic cases.

They found a guy willing to say that "Wages in India are lower, but Costa Rica's advantages outweigh the slightly higher costs". The advantage, by the way, is "U.S. executives tire of long flights back and forth from India or China along with language barriers". Right, guys, that long daily commute to Bangalore is really taxing, eh? And of course Spanish is less of a barrier than British English.

The professed intent is definitely bullshit. This article is not about any general trend towards CR. It was written either to advertise the two companies mentioned("we're better than the others, we dont go to India, only to CR"), or to try to attract investment in CR. Any guesses?

"India and Costa Rica are the hottest spots now," said Joanne Rainey, owner of Southwest Outsource Purchasing LLC, "China is getting a little saturated."
ROTFLMAO. So remember, Indian Express, ToI, Rediff - our real competitor is Costa Rica, not China.

2 Comments:

Blogger Aditya said...

Costa Rica sure looks like a good place to holiday and that incentive might lure the big-shots of the IT companies to go there for periodic business trips. :)

ROTFLMAO...Heck, these acronyms are too long...I had to Google to get it! So next time I comment you may see this instead:

"CR sure LLAG place 2 h-day..."

Cheers
Aditya

1:06 AM  
Blogger Sudarshan said...

As a followup to the post, I recently found this relevant article, which describes how an outsourced operation to Costa Rica simply couldn't get enough qualified people and had to wind up.

3:11 AM  

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